Shipping & Returns Policy

SHIPPING INFORMATION

All orders are prepared and shipped with care. 

A confirmation email with tracking details will be sent once your order has been dispatched.

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SHIPPING RATES

Shipping rates are automatically calculated at checkout.

The final shipping cost will appear before you complete your order.

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INTERNATIONAL SHIPPING

Aira ships worldwide.
International shipping rates, duties, and taxes are calculated at checkout.

All customs or import fees are the responsibility of the buyer.

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PACKAGE PROTECTION (IMPORTANT)

Aira offers optional package protection through Route at checkout.

If Route is not added, Aira is not responsible for lost, stolen, or damaged packages once marked delivered by the carrier.

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INCORRECT ADDRESSES

Please ensure your shipping details are correct at checkout.

If you need to update your address, contact us within 24 hours of placing your order.

Aira is not responsible for delivery issues caused by incorrect addresses.

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RETURNS & EXCHANGES

Due to the limited nature of our drops, all sales are final.

Aira does not offer returns, exchanges, store credit, or cancellations once an order has been placed.

Please refer to the size chart before purchasing to ensure the most accurate fit.

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DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or incorrect and you purchased Route, please file a claim through your Route dashboard.

If Route was not added to your order, Aira cannot replace or refund the shipment.

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CONTACT

For order or shipping questions, please email:
contact@airaofficial.com